ToldUntold's CEO & Co-Founder Samantha Larsen Mellor discusses why digital training platforms fail, not for lack of technology, but for lack of engagement. Without rethinking formats, and microlearning in particular, investment in AI will only reproduce the same failures.
ToldUntold's CEO & Co-Founder, Samantha Larsen-Mellor, speaking about how ToldUntold is reimagining employee training.
ToldUntold's CEO & Co-Founder Samantha Larsen-Mellor, sat down with journalist, Aurelien Fleurot and entrepeneur/advisor, Philippe Sauze to speak about her beginnings and path before ToldUntold, what ToldUntold is all about and how AI is affecting the way that we're working.
ToldUntold's CEO & Co-Founder Samantha Larsen-Mellor unpacks why corporate training fails where Netflix succeeds, companies pour money into platforms while treating content as an afterthought.
ToldUntold's CEO & Co-Founder Samantha Larsen-Mellor discusses how training in retail has evolved from a back-office HR task into a measurable brand asset, and one of the most underestimated commercial levers for luxury and premium brands.
Most corporate training is designed to be delivered, not remembered. So much time and effort is often put into building these long extensive training decks which cram as much information into them as possible, with little regard to how that information will transfer into the brains of the people...
Stanford psychologist Jerome Bruner's research changed how we understand memory: information wrapped in a story is 22 times more memorable than information presented alone. When we hear a story, our brains don't just process language, they simulate the experience. Sensory cortex. Emotional...
Here's what the spreadsheet shows: 50% better retention. 3x faster development. 4x higher engagement. Here's what it doesn't show: why. The micro-learning explosion isn't about attention spans shrinking. It's about respect finally entering the equation. Traditional training treated employees like...
The platforms achieving 85% completion and 130% higher engagement share one thing: they treat learning as transformation, not information transfer. The luxury industry figured this out decades ago. When Cartier trains their teams, they don't list diamond specifications. They tell the story of...
1919. Weimar, Germany. Walter Gropius founded Bauhaus with one radical mission: unify art and industrial design. His belief? Design should be both beautiful AND functional. Not one or the other. This philosophy remains foundational to contemporary UX design and information architecture. Yet...
Two years ago, the company began with a simple observation: retail teams deserve better than long manuals, scattered information, and training that feels like an obligation. They deserve knowledge that is clear, fast, cultural — and instantly useful on the floor. From that idea, ToldUntold has...
In luxury retail, the biggest sales killer isn’t the product—it’s a silent sales floor. Research shows that true product knowledge can boost sales by 87%, yet most brands settle for uninspiring training and missed opportunities. Our latest article uncovers why telling the right story at the right...
Some of the most powerful things in life are never spoken. A great novel leaves you with questions. A masterpiece leaves space for interpretation. The best conversations end with a pause, not a period. In luxury, as in literature, what’s left unsaid is where meaning—and desire—takes root. Luxury...
For the past year, we’ve been building quietly—behind the scenes, on the floor, in the field. Testing. Tweaking. Listening. To every team that’s ever had to sell without the story to back it up. ToldUntold is now here. A learning platform—yes. But also a new way to connect retail teams to what...