Most corporate training is designed to be delivered, not remembered. So much time and effort is often put into building these long extensive training decks which cram as much information into them as possible, with little regard to how that information will transfer into the brains of the people...

Stanford psychologist Jerome Bruner's research changed how we understand memory: information wrapped in a story is 22 times more memorable than information presented alone. When we hear a story, our brains don't just process language, they simulate the experience. Sensory cortex. Emotional...

Here's what the spreadsheet shows: 50% better retention. 3x faster development. 4x higher engagement. Here's what it doesn't show: why. The micro-learning explosion isn't about attention spans shrinking. It's about respect finally entering the equation. Traditional training treated employees like...

The platforms achieving 85% completion and 130% higher engagement share one thing: they treat learning as transformation, not information transfer. The luxury industry figured this out decades ago. When Cartier trains their teams, they don't list diamond specifications. They tell the story of...

1919. Weimar, Germany. Walter Gropius founded Bauhaus with one radical mission: unify art and industrial design. His belief? Design should be both beautiful AND functional. Not one or the other. This philosophy remains foundational to contemporary UX design and information architecture. Yet...

Thank you, for this very accurate article. This is exactly the path we are taking at ToldUntold. Knowledge and culture can also, at a difficult time for some players, lift team spirits and boost sales. www.tolduntold.com

Two years ago, the company began with a simple observation: retail teams deserve better than long manuals, scattered information, and training that feels like an obligation. They deserve knowledge that is clear, fast, cultural — and instantly useful on the floor. From that idea, ToldUntold has...

In luxury retail, the biggest sales killer isn’t the product—it’s a silent sales floor. Research shows that true product knowledge can boost sales by 87%, yet most brands settle for uninspiring training and missed opportunities. Our latest article uncovers why telling the right story at the right...

Some of the most powerful things in life are never spoken. A great novel leaves you with questions. A masterpiece leaves space for interpretation. The best conversations end with a pause, not a period. In luxury, as in literature, what’s left unsaid is where meaning—and desire—takes root. Luxury...

For the past year, we’ve been building quietly—behind the scenes, on the floor, in the field. Testing. Tweaking. Listening. To every team that’s ever had to sell without the story to back it up. ToldUntold is now here. A learning platform—yes. But also a new way to connect retail teams to what...